1. Scope
This Privacy Policy explains how Aerivon (“Aerivon,” “we,” “our,” or “us”) collects, uses, discloses, and retains personal data when you use our websites, applications, and AI automation services (collectively, the “Services”).
US Privacy Policy
Effective: January 1, 2026
2. Personal Data We Collect
We may collect: (a) account and contact information, (b) billing and transaction data, (c) service inputs and outputs, including communication workflows and lead records, (d) support and communication data, and (e) technical data such as IP address, browser type, device information, and event logs.
3. How We Collect Data
We collect data directly from you, from your use of the Services, from integrations you enable, from your organization administrators (where applicable), and from trusted service providers that support operations, security, billing, and fraud prevention.
4. How We Use Personal Data
We use personal data to provide and operate the Services, authenticate users, process payments, respond to support requests, improve reliability and safety, detect abuse and fraud, comply with legal obligations, and communicate product or policy updates.
5. AI Processing and Service Improvement
We may process service content to maintain, evaluate, and improve system performance, quality, and security. Where contractual controls apply, they govern how customer content is handled for model and product improvement activities.
6. Cookies and Similar Technologies
We use cookies and similar technologies for core functionality, session continuity, security, and analytics. Browser controls can limit cookie behavior, but some features may not function properly if essential cookies are blocked.
7. Disclosure of Personal Data
We may disclose personal data to infrastructure and operations vendors, payment processors, analytics and communications providers, professional advisors, and legal authorities when required by law. We may also disclose data in connection with a merger, acquisition, financing, or business reorganization.
8. Data Retention
We retain personal data for as long as needed to provide the Services, comply with legal and accounting obligations, resolve disputes, enforce agreements, and protect service integrity. Retention periods vary based on data type, purpose, and law.
9. Your Privacy Rights
Depending on your location, you may have rights to access, correct, delete, or obtain a copy of personal data, and to object to or limit certain processing. To submit a request, contact us at sales@aerivon.dev.
10. Children’s Privacy
Our Services are intended for business use and are not directed to children under 13. We do not knowingly collect personal data from children under 13.
11. Security
We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect personal data. No system is completely secure, and we encourage customers to use strong authentication and internal access controls.
12. U.S. State Privacy Disclosures
Aerivon may be subject to state privacy laws that grant rights to know, access, correct, delete, and appeal certain decisions. We do not sell personal data for money and do not share personal data for cross-context behavioral advertising.
13. International Transfers
Personal data may be processed in the United States and other locations where Aerivon or its providers operate. Where required, we use legally recognized safeguards for cross-border transfers.
14. Changes to This Policy
We may update this Privacy Policy periodically. When material changes are made, we will post the revised version and update the effective date on this page.
15. Contact
For privacy inquiries, data requests, or complaints, contact sales@aerivon.dev.